UAE: Driverless baggage tractors have taken over at Al Maktoum Airport, driverless tech explained

TL;DR

• dnata has launched autonomous electric baggage tractors at Dubai World Central ( DWC ).
  

• The self-driving fleet reduces manual labor and improves ramp safety and efficiency.
  

• It operates at Level 3 automation, with a plan to upgrade to Level 4 by 2026.
  

• The project cost AED 6 million (US$ 1.6 million).
  

• The move supports DWC’s future as the world’s largest airport.
  

dnata Rolls Out Self-Driving Baggage Tractors at DWC

dnata, a global air and travel services leader, has introduced a fleet of autonomous electric baggage tractors at Dubai World Central – Al Maktoum International Airport (DWC). The move brings cutting-edge automation into one of aviation’s most labour- and time-intensive areas: ground handling.

The AED 6 million (US$ 1.6 million) initiative includes the deployment of six electric EZTow autonomous tractors, developed by TractEasy , a specialist in driverless logistics solutions . Each vehicle can tow up to four baggage containers (ULDs) simultaneously at speeds of up to 15 km/h, following pre-defined routes across the airport ramp.

Unlike traditional towing operations, which rely heavily on human drivers operating under strict time constraints, the autonomous fleet streamlines baggage transport, reduces operational delays, and improves overall safety. dnata notes that this shift will allow ground handling personnel to be reassigned to more complex and value-added tasks, increasing efficiency across the board.

“This is an important step forward for both dnata and the wider aviation industry,” said Jaffar Dawood , Divisional Senior Vice President for UAE Airport Operations at dnata.

“While autonomous vehicles have largely been limited to trials, this deployment brings the technology into regular, day-to-day operations. As global travel continues to rebound and operational demands increase, automation could be key to building smarter, safer and more resilient infrastructure.”

dnata rolls out autonomous vehicles in airport operations. pic.twitter.com/nz77su6SXK

— Dubai Media Office (@DXBMediaOffice) July 15, 2025

Understanding the Technology: From Level 3 to Full Autonomy
The current rollout begins with Level 3 autonomous functionality, classified as Conditional Driving Automation. At this level, the vehicle is capable of environmental detection and making decisions, such as accelerating, braking, and steering—yet still requires human oversight and intervention when needed.

By early 2026, dnata plans to upgrade to Level 4 automation , which enables fully self-driving operations in controlled environments without human intervention, a milestone for ground support equipment (GSE) in commercial aviation.

Here’s a breakdown of the SAE International’s six levels of vehicle automation that form the basis of this transition:

The Six Levels of Vehicle Automation

• Level 0 (No Automation):
  The human driver is fully responsible for all driving tasks.
  
  
• Level 1 (Driver Assistance):
  Features such as adaptive cruise control support one element of driving (either steering or acceleration/deceleration), but require constant human oversight.
  
  
• Level 2 (Partial Automation):
  Vehicles can steer, accelerate, and brake under certain conditions, but a human must remain engaged and supervise at all times. Examples include Tesla Autopilot and GM's Super Cruise.
  
  
• Level 3 (Conditional Automation):
  Vehicles have environmental awareness and can make decisions autonomously (e.g., overtaking), but still require a human to take over if the system disengages.
  Audi’s A8L Traffic Jam Pilot was one of the first production-ready Level 3 systems, although legal constraints have limited its full deployment.
  
  
• Level 4 (High Automation):
  No human intervention is needed under specific, geofenced conditions (such as airport ramps or city zones).
  Companies like Waymo, NAVYA, and Volvo/Baidu are advancing Level 4 deployments for ride-hailing and shuttle services.
  
  
• Level 5 (Full Automation):
  Full autonomy in all conditions, with no steering wheels or pedals. These vehicles are still in testing and not available to the public.
  
  

By progressing to Level 4, dnata is positioning itself at the cutting edge of automation in aviation logistics , joining a select group of early adopters shaping global benchmarks.
A Collaborative Rollout, Built for the Airport of the Future
The deployment is the result of over a year of collaboration between dnata, TractEasy, Dubai Airports , and the UAE General Civil Aviation Authority (GCAA). Together, these partners worked to establish a new regulatory framework for autonomous operations on airside environments, which remain largely undefined on a global scale.

The operation at DWC also serves a dual purpose: it’s a live pilot and a testbed. dnata aims to trial various operational models for autonomous GSE to determine best practices that can inform a broader rollout, particularly in light of DWC’s long-term development ambitions.

The airport is set to become the world’s largest upon full build-out, with projected annual capacity for 260 million passengers and 12 million tonnes of cargo. The insights gained from this deployment will help embed automation into the very core of that growth strategy.

“Autonomous GSE adoption is taking off,” said Rich Reno , CEO of TractEasy.

“TractEasy is proud and excited to partner with an industry leader like dnata and blaze a safe and efficient autonomous trail for others to follow.”
Leading by Example: dnata’s Broader Automation Strategy

dnata's investment in autonomous tractors follows a pattern of innovation in ground and cargo handling. In a previous initiative, dnata successfully integrated autonomous drones into its warehouse operations, significantly reducing shipment processing time and improving tracking accuracy.

The current rollout further strengthens dnata’s reputation as a global leader in digital transformation within aviation logistics. According to IATA, trials of autonomous GSE are being conducted in over 15 countries, though most remain in early-stage pilots. dnata’s operational deployment places it ahead of the curve and among the first to adopt such technology in live, regulated airport conditions.


FAQs
Q: What did dnata launch at DWC?
A: A fleet of six autonomous electric baggage tractors for airport ground handling.

Q: What is the current level of automation?
A: The tractors operate at Level 3 automation and will upgrade to Level 4 by early 2026.

Q: Who built the autonomous tractors?
A: They were developed by TractEasy, in partnership with dnata and other aviation stakeholders.

Q: What are the benefits of these autonomous vehicles?
A: Increased safety, faster turnarounds, reduced human error, and labor reallocation to higher-value tasks.

Q: Why is this rollout significant?
A: It marks one of the first real-world uses of autonomous vehicles in daily airside airport operations.